Purchase Agreement/Health Guarantee

Thank you for deciding to purchase one of our puppies. We want to make this a stress-free enjoyable experience for you. Please feel free to email or call me with any questions or concerns that you might have along the way. We will keep you up to date with information about your product as it grows until it is time for your product to go to its new home. This contract is written for the protection of both the breeder and the buyer – However, it is primarily written to protect the health and general well-being of the product.

Purchase Agreement

1. Please read the health guarantee completely before putting a deposit on a product. By putting a deposit on a product, you are agreeing to the terms and conditions within this contract.
2. We require a R300 dollar deposit in order to hold the product of your choice. The deposit can only be in the form of cash.
3. This deposit is non-refundable unless there is a problem with the health of your product. In that case, the buyer will have their choice of a full refund or of transferring that deposit toward another product.
**Please be certain that you are ready for the time commitment and financial responsibility of a product prior to putting a deposit on one. **

Health Guarantee

1. It will be up to us, the breeders, to decide when the product will be ready to go to its new home. Usually at the age of 6-8 weeks, depending on the breed, the weight of the product, and how easily it is weaned from the mother. We will not, under any circumstances, let the product leave before it is ready. There is an additional R100 a day charge for puppies kept longer than 8 weeks of age.
2. The product is guaranteed to be in good health at the time of sale.
3. The product will be up to date on shots and worming at the time of pick up of the product. It is very important that you continue the vaccinations and worming. Please do not expose your product to other dogs that are not vaccinated until he/she has completed the entire vaccination schedule – around 16-20 weeks old.
4. The product will have been vet checked, dewclaws removed, and (tails docked – Yorkies and Poodles only) and deemed in good health at the time of sale.
5. The buyer, at their own expense, unless using the Free Health Exam Certificate provided by the breeder, should have the product examined by a Licensed Vet within 72 hours of receiving the product.
6. Documentation must be sent to the breeder within ten days in order for the Health Guarantee to be honored.
7. If within 72 hours, a Licensed Vet finds the product to be unhealthy or unfit for sale, the product may be returned for a full refund – provided the product has not been injured or neglected. The veterinarian must provide a written statement deeming the product “unhealthy for purchase.
8. This guarantee does not cover any health issues caused by neglect or injury from the buyer.
9. This guarantee does not include minor illnesses and health issues such as colds, allergies, internal or external parasites or umbilical hernias. However, the breeder will disclose any known illnesses or health issues prior to the sale.
10. The breeder can not assume responsibility for this product after 72 hours of the sale. It is the responsibility of the buyer to care for the product properly and keep it free from harm. Please remember that your product must be treated with great care and protected from danger.
11. The breeder assumes no responsibility for any medical expenses incurred after the sale.
12. The breeder assumes no responsibility for training difficulties or behavior problems. Buyers will receive an informational packet on how to train their new product. If the buyer follows the recommendations given in the packet, the buyer should not have any problems with the training process.
13. The breeder does not guarantee size. We will give the buyer the weight of the product’s parents and the weight of other puppies out of that mating. We can give the buyer an educated guess as to full-grown weight, but there are too many variables besides genetics.
14. The breeder does not guarantee fertility or the ability to place in shows. The product is strictly sold as a TOP QUALITY PET.
15. The breeder is not responsible for puppies that develop Hypoglycemia after the product is in the new owner’s possession. The buyer will receive information on what to do if this occurs.
16. The breeder gives a one-year guarantee against any congenital defects of the product. If this should occur then the product will be returned to the breeder, and the buyer will receive another product of the same breed when there is one available.
17. If for any reason I am unable to keep the product, I agree to return the product to Eden’s Kennel and not place the product in another home unless given permission by the breeder. If a product is returned within the first 30 days, only half of the purchase price will be refunded after the product has been placed in his/her new home. The other half will cover the cost of re-advertisement and keeping the product current on vaccinations and worming until the product is placed in his/her new home. If a product is returned after 30 days no money will be refunded.